Support

At ZEIT we are dedicated to bringing you the best experience across all of our products.
To keep you focused on your own projects, we offer a wide range of support options

Now Support
Your success is our success. No matter if you would like to learn more about a certain feature or report a potential problem with our product – we are here for you.
Resources
We want to get you to the most suitable information as quickly as possible. Explore our docs and step-by-step guides to get familiar with our products and their features.
Community
Tap into a wealth of knowledge with thousands of community members that join our own team members for
on-topic discussions.

Benefits

Great experience is at the heart of what we do and that means we give you a variety
of support options so you can put all your focus on building great apps.

Guaranteed Response

Our support team includes the creators of Next.js, Micro, and Storybook- tech that is currently powering the likes of BBC, GitHub, and Marvel in production. With exclusive direct access to top-tier engineers, you will gain expert insight towards best practices that will help your product shine.

Security Audit

Your customers' trust depends on the reassurance you can provide them with regards to the security of their data. With our experience helping some of the top companies in the industry, we will help you determine if your application conforms to the highest security standards and help highlight that to your customers.

Architecture Review

There has been no better time to be in technology. For you, this also means lots of choices and the need to carefully consider the application structure that will bring the best returns on your investment. Our engineers have helped build WordPress, Node.js, and Socket.IO, which power products used by over 500M users. Let us help you structure your application so that you best meet your performance budget.

Stress Testing

You have spent thousands of dollars and hours into your product. The next holiday season, album release, or press coverage is a huge opportunity for you to bank on -- you can't afford to let your customers down on a special occasion. We will help you scale elastically so that your application remains robust even during an unnatural traffic spike.

Support Plans

Whether you are just setting up or already have
a product in production, we are here to support you.

Support

free
  • Access to on Spectrum
  • Email Support
Free 

Priority Support

basic
  • Access to on Spectrum
  • Email Support
  • Priority Queueing within 24 hs
$749  / mo

Advanced Priority Support

advanced
  • Access to on Spectrum
  • Email Support
  • Priority Queueing within 12 hs
$1249  / mo

Live Support

live
  • Access to on Spectrum
  • Email Support
  • Priority Queueing Immediate
  • Dedicated Slack Channel
$1999  / mo

Support from real
(nice) people

We understand the importance of your
projects
, that is why we like to take support
so personally.


Get help from
our community

Join our community on Spectrum to
ask questions and learn with thousands
of others.

Contact sales to upgrade.